It's Easy to Reach Us
Our support team is standing by to help you directly with questions. We are available, at your service, and ready to assist.
Customer Service
The Universal Customer Service Team is staffed with professional service representatives who can assist you with order placement, verifying product information, product availability, and order status.
- Customer Service Email: CustomerService@universaldouglas.com
- Customer Service Phone: 1-800-862-8666
- OEM Customer Service Phone: 1-800-262-4272
- Canada Customer Service Phone: 1-416-407-2225
- International Customer Service Phone: 1-800-862-8666
- Company General Inquiries: 1-615-316-5100
- Credit/Billing Department: 1-800-442-1501
- Accounts Payable Email: AP@universaldouglas.com
- Accounts Receivable Email: AR@universaldouglas.com
Technical Support
Our Technical Support team is one click or call away. We are standing by to assist you with application support and warranty information.
- Technical Services Email: TES@universaldouglas.com
- Technical Services Phone: 1-800-225-5278
Get In Touch
Customer Service
The Customer Service Team is staffed with professional service representatives who can assist you with placing orders, verifying product information, availability, pricing, and order status. 1-800-862-8666 or customerservice@universaldouglas.com.
Technical & Warranty
Our Tech Services Support is just a click away for your answers. If you need technical information email tes@universaldouglas.com or call 1-800-225-5278.
Media/PR Inquiries
The marketing team is available to support you with the tools and resources you need. Visit our Company News page for PR information and our Resource Page for collateral. For specific inquires, email marketing@universaldouglas.com.
Career Inquiries
We believe that it is our people who truly make the difference. Working with top‐of‐the‐line leaders in our industry, Universal offers you more than just a job, we can offer you a career. Visit our Careers page.
